Newton Rentals New Zealand Auckland Region Auckland Newton

Mercure Auckland Queen Street | Hotel in Auckland

| 8.8 (425 Reviews) |  1 Bathroom
Newton Hotel | Mercure Auckland Queen Street

Hotel in Newton, Auckland

Hotel with a restaurant, steps from Queen Street Shopping District
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.
Housekeeping is available on request.
Mercure Auckland Queen Street offers 96 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. 50-inch Smart televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include a 24-hour fitness center.

Children under 17 years old are not allowed in the fitness facility without adult supervision.

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Unique Amenities

  • Air Conditioner
  • Parking
  • TV
  • Wheelchair Accessible
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Restaurant
  • Bar
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 2:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out A late check-out fee will be charged check-out before 11:00 am late check-out subject to availability
Payment Policy Fee for continental breakfast: approximately nzd 25 for adults and nzd 8 for children covered self parking fee: nzd 35 per day early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) credit card charges are subject to a surcharge of 2 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! one child 3 years old or younger stays free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!
Pet Policy Pets not allowed
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking long-term renters welcome onsite parties or group events are strictly prohibited safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.
 
500 Queen Street, Auckland, 1010, New Zealand

What Our Guests say 500 + Reviews

Jun 23, 2025 01:09:21 PM
Summary: Excellent stay. Came to celebrate my birthday and the staff organised sparkling wine and balloons to be delivered which was much appreciated. Room was cosy, but very comfortable for the 3 nights we stayed. Highly recommend and definitely worth the rate we paid
Gryphon Gryphon
Jun 18, 2025 04:02:36 PM
Summary: Practical location but expensive parking. Hotel itself seemed a bit outdated but our room was nice and comfortable. Breakfast was comprehensive and good!
Michelle Michelle
Jun 8, 2025 07:39:28 AM
Summary: Fantastic as always. Staff great. Room great. Lonestar great.
Anna Anna
Jun 6, 2025 06:37:03 PM
Summary: Staff were outstanding. Room and bathroom clean. Very comfortable bed and sheets.
duncan duncan
May 23, 2025 01:30:49 PM
Summary: Good value for the price and conveniently located.
Jacqueline Jacqueline
May 23, 2025 01:30:02 PM
Summary: Good for the price and very convenient location.
Jacqueline Jacqueline
May 17, 2025 11:30:54 AM
Summary: Clean and tidy, friendly helpful staff, car park very tight and small. Well priced for the area.
Stuart Stuart
May 14, 2025 12:16:19 PM
Summary: Carpets were in need of replacing. One room had large stain not a nice look. Day shift man excellent. Whoever answered phone during the evening and earlier in a.m. was not interested in assisting us at all. As we checked out, told man who had check us in previous day and he organised a coffee for us in the restaurant as an apology for lack of service.
Ngaire Ngaire
May 12, 2025 05:19:44 PM
Summary: Staff are really friendly
mathew mathew
May 11, 2025 06:50:13 AM
Summary: Lovely place
Sah Sah

FAQ's

Is this Mercure Auckland Queen Street pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Mercure Auckland Queen Street have a swimming pool?

No, this Mercure Auckland Queen Street does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Auckland Queen Street?

Best-rates for the Mercure Auckland Queen Street starts from $97 per night with includes Parking, Wellness Facilities, Internet, Wheelchair Accessible, Security/Safety, Bedding/Linens, Guest Services, Breakfast, Air Conditioner, Accessibility, Restaurant, Bar, Child Friendly, Kitchen, Laundry, TV, Business Services StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Mercure Auckland Queen Street a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Auckland Queen Street wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Auckland Queen Street is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Auckland Queen Street?

Based on the information reported by the owner or manager, the Mercure Auckland Queen Street indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Auckland Queen Street?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercure Auckland Queen Street are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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